Carolyn’s Communications Inc. Earns CAM-X Award of Excellence
Canadian Call Management Association
FOR IMMEDIATE RELEASE
CONTACT: Linda Osip, CAM-X 905.309.0224 | firstname.lastname@example.org
Grimsby, ON (October 28, 2018) — Carolyn’s Communications Inc. of Snellville, GA has been honoured with the exclusive 2018 Award of Excellence for the 5th consecutive year. The Award is presented annually by the Canadian Call Management Association (CAM-X), the industry’s Trade Association for providers of call centre services including telephone answering and message delivery. Carolyn’s Communications Inc. was presented with the Award recently at the CAM-X 54th Annual Convention and Trade Show held at the Marriott Resort & Spa, in Puerto Vallarta, Mexico, taking special placement with TOP TEN in the 2018 program.
Independent judges are contracted by CAM-X to evaluate message services over a six month period. The scoring criteria includes:
– Response Time
– Courteousness of Rep
– Accuracy of Call
– Knowledge of Account
– Overall Impression of Call
“Customer service excellence has always been, and always will be, one of the critical competitive advantages for any business. Congratulations to Carolyn’s Communications Inc. for winning the Award of Excellence and for your continuous commitment and dedication to superior quality,” says CAM-X President Dana Lloyd.
Now a five-time winner, Carolyn’s Communications Inc. earned the Gold Award for five consecutive years. CAM-X extends its congratulations to the staff of Carolyn’s Communications Inc. on their proven quality service to their customers.
CAM-X is a Canadian based trade Association for the Call Management industry which includes call centres, telephone answering services, telemarketing services, and other communication services. Their goal is to contribute to their members’ profitability by fostering a willingness to exchange ideas, experiences and solutions while promoting the general welfare and ethical standards of our industry. Please visit www.camx.ca for more information.